Customer Service Representative

🕒 February 25

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Logo of UBS

UBS

10,000+ employees

Founded 1862

🏦 Banking

💸 Finance

🔥 Funding within the last year

💰 $1.2G Post IPO debt on 2025-10

Banking • Finance

UBS is a global financial services firm offering wealth management, asset management and investment banking services to individuals, institutions and corporations. The company provides personalized wealth planning, banking, investment products, advisory services and market execution, and operates extensive UK operations with client logins, regulatory guidance and fraud-protection resources.

📋 Description

• Respond to client inquiries via phone, email, and chat in a timely and professional manner • Provide information about UBS wealth management products and services • Assist clients with account-related questions, transactions, and troubleshooting • Collaborate with internal teams to ensure client needs are met efficiently • Maintain accurate records of client interactions and follow up as needed • Uphold UBS's commitment to excellence by delivering exceptional service

🎯 Requirements

• Previous experience in customer service, banking, or financial services is a plus • Strong communication and problem-solving skills • Ability to handle client interactions with professionalism and discretion • Proficiency in using CRM software and digital communication tools • A strong internet connection and a quiet remote work environment • Passion for financial services and a client-first approach

🏖️ Benefits

• Competitive salary and benefits package • Professional development and growth opportunities • A supportive, collaborative, and inclusive work environment • The flexibility of working remotely

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