Ingeniero de soporte en campo

🕒 July 14

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 37%

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🗣️🇪🇸 Spanish Required

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Logo of Unisys

Unisys

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2020-10

Consulting • Logistics • Artificial Intelligence

Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.

📋 Description

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks. • Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices. • Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices. • Supports network products from both operational and maintenance perspectives, including preventative maintenance activities. • Performs installs, moves, adds and changes as required. • Tests and certifies PCs, networks, servers and client approved applications. • Provides follow-up on problems or escalations. • Maintains a high degree of professionalism in actions, demeanor and dress. • Meets SLA requirements and ensures client satisfaction in all interactions.

🎯 Requirements

• High School Diploma or GED required • May require technical certification or Associate Degree • Generally, 1-2 years’ experience in area of responsibility

🏖️ Benefits

• Equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. • Opportunity to participate without barriers.

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