Product Director – Professional Services

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Unit4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Unit4 is a company that develops and delivers cloud-based enterprise software solutions focused on ERP, HCM, FP&A, Financial Management, and S2C. The solutions are designed to enhance productivity and collaboration within organizations, specifically tailored for people-centered and service-focused institutions like Professional Services, Public Sector, Nonprofit, and Higher Education. Unit4's platform integrates AI to optimize operations across finance, HR, and project management, aiming to improve user experience and organizational agility. Their solutions cater to roles such as CFOs, CHROs, and CIOs, providing them with the tools to drive strategic outcomes, performance, and adaptability within their organizations.

📋 Description

• Own the Professional Services product vision, strategy, and multi-horizon roadmap; align it with Unit4's platform strategy and commercial growth targets. • Own feature outcomes, not just delivery — define clear adoption, usage, and customer impact goals for every capability you champion, and track performance against them after launch. • Serve as the internal authority on the Professional Services vertical, providing product, marketing, analyst relations, and pre-sales teams with the industry grounding they need to position, demonstrate, and sell effectively. • Lead a prioritized product backlog with dedicated engineering capacity - defining outcomes, success metrics, release plans, and quality criteria. • Translate deep PSO market knowledge into specific, investment-backed product requirements: opportunity sizing, problem statements, and build-vs-partner decisions. • Define industry-specific solution blueprints, reference configurations, and pre-built templates that accelerate customer time-to-value. • Act as the vertical voice in planning conversations with horizontal product teams, ensuring PSO requirements are reflected in platform investment. • Partner with the Industry Growth Director on launch readiness, pricing, packaging, and field enablement for new capabilities. • Engage directly with strategic customers and the PS Industry Board to validate roadmap direction, co-innovate, and generate outcome evidence. • Monitor the competitive landscape - know what NetSuite, Workday, Deltek, Kantata, and others are shipping and what it means for Unit4's positioning. • Work with partners to extend the value proposition for PSO customers.

🎯 Requirements

• Proven product management experience building enterprise software - ERP, PSA, or enterprise SaaS - for professional services organizations. • You have shipped products used by PSOs, not just advised on them. • Deep operational knowledge of how PSOs run: pipeline-to-resource-to-revenue, utilization and leverage economics, engagement profitability, billing models, and partner/shareholder economics. • Strong command of the core PSO processes your product will need to support: project accounting and billing (including the evolving invoicing landscape as AI reshapes service delivery), project planning and execution, time and expense management, and resource planning across the full jobs-to-be-done of a mid-market professional services firm. • A clear point of view on where AI is taking the professional services business model - from the automation of billable work to the rise of outcome- and subscription-based pricing - and what that means for the ERP these firms will need. • Commercial orientation: you understand how product decisions drive ARR, win rate, and customer retention. • Strong communication and stakeholder engagement skills at C-suite and practitioner level.

🏖️ Benefits

• culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact • balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits • growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work • talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry • a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme • a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.