
Healthcare Insurance • Recruitment • SaaS
Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.
August 12

Healthcare Insurance • Recruitment • SaaS
Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.
• Manage the full end-to-end billing cycle for OT/PT services. • Handle Medicaid billing, including submitting claims, correcting errors, and navigating state-specific processes. • Process, track, and submit prior authorization requests. • Follow up on unpaid, delayed, or denied claims. • Ensure accurate posting of payments and reconciliation of patient accounts. • Maintain compliance with CPT/ICD-10 coding requirements and payer billing regulations. • Run weekly and monthly financial and billing reports for management review. • Call new patients to schedule initial evaluations and collect required intake information. • Communicate with physician offices to obtain signed plans of care, referrals, and documentation needed for billing. • Follow up routinely with referral sources and physician offices via email and phone. • Transfer patient data, notes, and schedules from CRM to EMR systems accurately. • Provide clear explanations of insurance benefits to patients and address billing questions. • Follow current SOPs (Standard Operating Procedures) and update them as needed to improve efficiency and accuracy. • Communicate with the practice owner every morning (start-of-day check-in) and every evening before logging off. • Work independently with minimal supervision while maintaining accountability and consistent productivity.
• Proven experience as a Medical Biller in a healthcare setting (OT/PT experience strongly preferred). • Experience with Medicaid billing, prior authorizations, and appeals. • Proficiency with HelloNote EMR, Go High Level, and Inovalon preferred. • Strong understanding of CPT/ICD-10 coding and insurance verification. • Excellent communication skills—verbal, email, and phone—especially when working with referral sources and physician offices. • Highly organized, detail-oriented, and capable of managing multiple priorities independently. • Reliable internet connection and a dedicated home office setup. • Ability to work full-time during Colorado business hours.
• Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Make a meaningful impact by helping to build and strengthen families across the globe.
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