CRM Analyst, Mid-level

Job not on LinkedIn

🕒 May 8

🏢🏡 São Paulo – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
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Logo of UOL

UOL

WebsiteLinkedIn

1001 - 5000 employees

👥 B2C

🛍️ eCommerce

📱 Media

B2C • eCommerce • Media

UOL is a comprehensive online platform offering a variety of services, including news, entertainment, education, and digital payments. The company provides streaming services like UOL Play and various content such as podcasts, sports coverage, and articles on politics and economics. UOL also facilitates eCommerce and online business solutions, catering to both individual consumers and businesses.

📋 Description

• Create various communication materials (emails, banners, and related assets). • Be responsible for updating customer relationship automation flows (creating assets, configuring trigger rules in the platform, requesting recipient lists for sends and validating metrics, and registering offers in the tool). • Participate in squads acting as the CRM focal point. • Extract and monitor click and open-rate results for communications. • Compile information into presentations for senior management.

🎯 Requirements

• Bachelor's degree completed in Marketing, Advertising, Social Communication, Business Administration, Digital Marketing, Public Relations, or related fields. • Experience in design. • Strong command of Adobe Creative Suite (Illustrator, Photoshop, and XD) and Figma. • Basic to intermediate HTML for email development.

🏖️ Benefits

• Meal allowance and/or food voucher. • Transportation voucher. • Private pension plan. • Health and dental insurance. • Life insurance. • Partnership with TotalPass. • ZenKlub for online therapy. • UOL Care: psychological, nutritional, physiotherapy and physical education guidance. • Extended maternity and paternity leave. • Childcare assistance. • Partnerships offering discounts with major institutions such as FIA, FAAP, PUCRS and UNINASSAU, and 50% off all courses available on the Portal Educação platform. • 70% discount on the English 2.0 course on Portal Educação and 50% off courses from EA Banking School. • No strict dress code: wear what makes you comfortable. • #TáDeParabéns: day off on your birthday. • Baby gift: present for newborns.

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