Property Manager

πŸ•’ 3 days ago

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VA Central

201 - 500 employees

🎯 Recruiter

🀝 B2B

Recruitment β€’ B2B

VA Central is a UK-based recruitment agency (founded February 2021) that sources and places professional virtual assistants (VAs) to businesses. They position themselves as an extension of client teams, offering tailored virtual assistant services across sectors such as property, automotive (motor dealerships), marketing, bookkeeping and bespoke roles like video editing and website design. VA Central emphasises cost savings, productivity gains, high retention (around 85%), structured matching and ongoing support/check-ins, and promotes a business-to-business model serving agencies and dealerships with remote staffing solutions.

πŸ“‹ Description

β€’ Building one-to-one relationships with managed clients from the point of instruction β€’ Liaising with landlords, tenants and contractors β€’ Assisting with regular property maintenance β€’ Helping to coordinate and monitor property repairs β€’ Preparing and evaluating quotations to present to clients β€’ Ensuring property files are maintained and compliance is booked and arranged β€’ Assisting with compliance audits β€’ Helping to resolving any general tenancy issues β€’ Responding to telephonic and written queries from landlords and tenants β€’ Reporting on each issue for clarity and to ensure successful resolution β€’ Assisting with the move-in process to ensure correct documentation is provided to both landlord and tenant β€’ Assisting with the termination process to ensure correct documentation is provided to both landlord and tenant β€’ Arranging 6-monthly inspections, then reporting to the client and following up with necessary remedial work β€’ Always maintaining customer confidentiality

🎯 Requirements

β€’ Previous experience in UK Property Management specifically (with Estate Agency experience or similar) β€’ Minimum 3 years’ experience managing 300 plus properties β€’ Outstanding customer service skills and a proactive service mindset β€’ Excellent telephone manner β€’ Well-presented and well-spoken β€’ Driven, ambitious and self-motivated β€’ Own computer or laptop β€’ ADSL/ FIBRE internet line β€’ Headphones for use with our VOIP phone system β€’ Anti-virus installed β€’ UPS/Back-up Battery for load shedding - NON-NEGOTIABLE

πŸ–οΈ Benefits

β€’ Fully Remote (Full-time, 9:00 AM - 6:00 PM UK Time) β€’ Additional Saturday work may apply (10am to 4pm UK Time every second Saturday)

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