Senior Executive Administrative Assistant

Job not on LinkedIn

April 3

Apply Now

Receive Emails with Similar Jobs

VaVa Virtual Assistants

WebsiteLinkedInAll Job Openings

B2B • Productivity • SaaS

VaVa Virtual Assistants is a remote team of professional virtual assistants dedicated to alleviating the burdens of business ownership for entrepreneurs. By offering a comprehensive suite of administrative services, including calendar management, customer service, social media, and web design, VaVa empowers clients to focus on their core passions while efficiently handling the busywork of their operations. With a commitment to enhancing productivity and efficiency, they provide personalized support tailored to diverse business needs.

2 - 10 employees

Founded 2010

🤝 B2B

⚡ Productivity

☁️ SaaS

📋 Description

• Represent VaVa Virtual Assistants in a Positive & Professional Manner • Demonstrate an exceptional work ethic and a positive attitude in all interactions • Ensure all communication reflects the company’s values and level of professionalism • Embrace VaVa values, standards, and contribute to a thriving company culture • Take Ownership of Client Satisfaction • Lead and manage client accounts and interactions • Understand and anticipate client needs while also communicating progress and updates • Address challenges and problem solve without compromising quality of service • Demonstrate a commitment to excellence in high-quality work and attention to detail • Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service • Provide high-quality administrative support to clients, and occasionally collaborate with fellow VaVa team members as an opportunity for growth and to increase level of service • Effectively manage tasks, projects, and deadlines to always meet client expectations • Maintain open communication with the client, external stakeholders, and the VaVa team • Provide the utmost care with keeping sensitive and confidential information private and secure at all times • Maintain an empty inbox, automate email processes, and integrate program tools • Manage complex calendars, coordinate schedules, and ensure seamless communication • Assume a leadership role within the organization and provide direction to the team • Oversee project members, timelines, and goals, and allocate resources effectively • Plan for long-term success by aligning business objectives with project goals • Demonstrate flexibility and adaptability by adjusting to changing needs and priorities • Ability to address complex issues and diffuse crisis situations with clear decision making • Gather, analyze, and provide information that can be used to make strategic decisions • Demonstrate expertise and in depth understanding of company operations and budgets • Serve as a trusted liaison between senior-level executives and external stakeholders • Well-versed in advance office, scheduling, database, and industry-specific software • Handle other administrative support tasks as requested.

🎯 Requirements

• Must reside and be authorized to work in the United States • At least 5 years of the demonstrated experience outlined above • At least 5 years of experience working full-time in a virtual role • Available at least 20 hours per week to support high-touch, deliverable-focused clients.