Technical Lead Manager, FDE

🔥 1 minute ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Logo of Veeam Software

Veeam Software

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

☁️ SaaS

💰 $500M Private Equity Round on 2019-01

Consulting • Logistics • SaaS

Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

📋 Description

• Lead a team of Forward Deployed Engineers delivering complex customer deployments to the Securiti AI platform within Veeam • Own team growth and performance, delivery across enterprise accounts, and customer experience from first deployment through scaled use • Manage hiring, onboarding, coaching, performance, and career development • Own delivery planning, milestones, risks, timelines, and customer outcomes across enterprise accounts • Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities • Establish operating rhythms for status updates, delivery tracking, risk management, and escalation • Manage expectations with executive and technical stakeholders • Review solution architecture, guide technical decisions, and resolve escalations • Support deployments across cloud, hybrid, and on-premises environments • Set technical standards, reusable patterns, and delivery playbooks • Champion AI-forward tools, automation, and workflows • Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services • Share field learnings with Product and Engineering to improve the platform and FDE organization

🎯 Requirements

• 8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting • Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development • Strong program and delivery management skills, with experience managing multiple customer accounts, timelines, risks, and priorities at once • Strong communication skills with executives, business leaders, engineers, and internal teams • Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments • Ability to review technical architecture, understand systems and code, challenge assumptions, and help teams make strong technical decisions • Experience leading customer escalations • Experience using AI-native tools, automation, and modern engineering workflows • Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments • High-ownership mindset and ability to drive outcomes across people, programs, and customers • Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains • Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale • Bonus: Familiarity with GDPR, SOC 2, or ISO 27001 • Bonus: Experience using delivery or project management tools • Bonus: Experience working in fast-paced, high-growth, geographically distributed teams

🏖️ Benefits

• Full-time employment • Remote work arrangement • Equal opportunity employer • Confidential handling of application information

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