Financial Operations Assistant

Job not on LinkedIn

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 12%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Vempra

Vempra

1 - 10 employees

✈️ Travel

🤝 B2B

Travel • B2B

Vempra is a company whose website is currently in maintenance and will be live soon. The site directs users to contact a phone number for more information and quotations, and includes user access and password recovery fields, indicating a client-facing platform that provides pricing/quotes or services to customers.

📋 Description

• Provide support to internal and external customers through the company’s official channels, working closely with the Sales and Customer Success teams • Execute customers’ monthly billing processes, including requesting and managing purchase orders (POs/FRs or similar) and uploading documents to portals in accordance with established schedules • Manage customer portals, ensuring that all contractual and financial information is rigorously kept up to date • Follow up on active support requests, document interaction histories, and manage Accounts Receivable/Billing inquiries • Continuously manage and organize certificates and supporting documentation • Provide operational support to the Financial Operations team

🎯 Requirements

• Previous experience in customer service, billing, accounts receivable, or customer-facing financial support • Experience with Salesforce, including creating and tracking cases • Excellent written and verbal communication skills, with the ability to interact clearly and courteously with customers and internal stakeholders • Highly organized, detail-oriented, and able to manage multiple requests and deadlines • Knowledge of Microsoft Office or Google Workspace, especially Excel/Sheets

🏖️ Benefits

• Remote work • This position is also open to applicants with disabilities

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