Sales Team Lead

🕒 July 20

🇪🇺 Europe – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 48%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ventura TRAVEL

WebsiteLinkedInAll Job Openings

51 - 200 employees

✈️ Travel

Travel

Ventura TRAVEL is a company specializing in crafting authentic and sustainable small-group travel experiences to unique destinations worldwide. For over 20 years, it has been known for its hand-picked, small-ship expedition cruises that offer travelers unforgettable adventures in places like the Galapagos Islands, polar regions, and Indonesia. Ventura TRAVEL prides itself on its commitment to responsible travel, providing unbiased recommendations, and maintaining a strong team of destination specialists. The company supports conservation projects through its efforts and ensures flexibility and best-price guarantees for its customers.

📋 Description

• Lead, motivate, and develop a team of currently 10 Sales Specialists while fostering a high-performance culture • Coach the team and other customer-facing colleagues across Ventura TRAVEL to improve customer experience and commercial results • Use KPIs, customer insights, operational data, and AI-driven solutions to identify opportunities, solve problems, automate recurring work, and improve team effectiveness • Improve sales processes by identifying inefficiencies, implementing enhancements, and escalating risks and blockers • Translate changing priorities and business initiatives into clear goals, actionable plans, and successful execution • Collaborate with peers and senior leadership, share insights and ideas, stay informed about destinations, and provide hands-on support when needed

🎯 Requirements

• At least 5 years of experience in Sales, Customer Success, or another customer-facing commercial environment, including previous people leadership experience • Proven ability to develop, motivate, and hold teams accountable while maintaining high engagement and performance • Strong analytical and problem-solving skills • Experience using KPIs, data, and AI tools to improve business outcomes and drive operational excellence • Proactive, improvement-oriented mindset with a passion for experimenting with new tools and challenging the status quo • Excellent communication skills and confidence in giving direct feedback • Ability to create clarity and direction in fast-changing environments • Fluency in written and spoken English • Availability within CET working hours • Resilience to stay calm and focused under pressure • Experience in the group travel industry (impress us even more) • Knowledge of the German and/or French tourism market (impress us even more) • Familiarity with digital tools like CRMs or booking platforms (impress us even more) • German and/or French language skills (impress us even more)

🏖️ Benefits

• Freedom to be creative in achieving results • International & friendly working environment • Quarterly Social Days and Team Events • Work out of other offices in the Ventura network around the world • Opportunity to constantly learn and grow • Employee well-being support, including regular O3 and satisfaction surveys • Yearly 2-week offsite • Participation in the overall company's profits