Partner Enablement and Success Manager

🕒 April 16

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VeroHR

11 - 50 employees

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

VeroHR is a comprehensive provider of human resource services, technology, and consultancy, offering tailored solutions to transform and enhance organizational operations. It specializes in HR outsourcing, consultancy, payroll services, recruitment support, learning and development, and employment law across diverse sectors including small businesses, startups, charities, and construction. VeroHR is committed to delivering expert guidance in people management strategies, ensuring employee well-being, and fostering leadership development. They operate extensively in the UK, Europe, and internationally, supporting a wide range of clients from startups to large corporate organizations. Their HR services are designed to improve commercial efficiencies, with a strong focus on client success and personalized HR support.

📋 Description

• Managing and enabling a portfolio of reseller and referral partners once they’ve signed • Delivering partner onboarding and ongoing enablement so partners understand the platform, value proposition, and commercial model • Acting as the primary point of contact for partners, supporting adoption, customer delivery, and renewals • Supporting partners through the full lifecycle — from onboarding through to long‑term success and retention • Building trusted, long‑term relationships with partners through regular check‑ins, training, and joint planning • Identifying opportunities for account collaboration and partner‑sourced or partner‑influenced revenue • Working cross‑functionally with Sales, Customer Success, and Marketing to continuously improve the partner experience • Gathering partner feedback to help shape and evolve the partner programme

🎯 Requirements

• Experience in a Partner, Channel, or Customer Success role • A strong relationship‑management mindset — you’re confident working with external stakeholders • Experience supporting renewals, retention, or ongoing customer / partner value • Comfortable working in a fast‑paced, commercial SaaS or tech environment • Experience working with reseller or referral partner models • Technical confidence and the ability to explain software platforms clearly • Exposure to compliance, information security, or ISO‑related software (Desirable) • Experience using CRMs such as Salesforce or HubSpot

🏖️ Benefits

• 25 days annual leave plus bank holidays, increasing with service up to a maximum of 31 days • Pension scheme with 5% employee and 3% employer contributions • Access to Perkbox – a discounts platform and recognition scheme where points can be earned and redeemed for rewards • Remote working with regular team meet ups • Ongoing training and development to help you succeed

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