Vheda Health
51 - 200 employees
Founded 2013
💰 $1M Venture Round on 2023-01
Vheda Health is the leader in virtual health engagement for health plans serving underserved populations. With over a decade of experience, our turnkey chronic care programs create a digital extension to your care management team that delivers an outstanding 84% member engagement and an average 3:1 return on investment. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. We are experts in Medicaid, Medicare, and SNP. The complexity of these populations demands a specialized approach to their engagement. We have been serving the underserved & often-hard-to-reach population for 10 years, with successful member stories. Our approach is time-tested, one you can trust, and one you can count on.Our success is rooted in our novel approach, combining live care coordination, monitoring, an app and the smartphone your members need to stay engaged. We consistently outperform any engagement and virtual care effort, and we will guarantee it. Come explore a partnership with Vheda Health and realize the future of virtual health engagement.Vheda Health is a nationally certified Minority Business in all 50 states. We also hold state specific designations in Illinois (BEP), Maryland, and Pennsylvania.To learn more, schedule a call with our Partnership team:[email protected]
Bilingual Clinical Support Specialist
🕒 February 11
🐊 Florida, Illinois, +2 more states – Remote
💵 $40k - $70k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🗣️🇪🇸 Spanish Required
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Vheda Health
51 - 200 employees
Founded 2013
💰 $1M Venture Round on 2023-01
Vheda Health is the leader in virtual health engagement for health plans serving underserved populations. With over a decade of experience, our turnkey chronic care programs create a digital extension to your care management team that delivers an outstanding 84% member engagement and an average 3:1 return on investment. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. We are experts in Medicaid, Medicare, and SNP. The complexity of these populations demands a specialized approach to their engagement. We have been serving the underserved & often-hard-to-reach population for 10 years, with successful member stories. Our approach is time-tested, one you can trust, and one you can count on.Our success is rooted in our novel approach, combining live care coordination, monitoring, an app and the smartphone your members need to stay engaged. We consistently outperform any engagement and virtual care effort, and we will guarantee it. Come explore a partnership with Vheda Health and realize the future of virtual health engagement.Vheda Health is a nationally certified Minority Business in all 50 states. We also hold state specific designations in Illinois (BEP), Maryland, and Pennsylvania.To learn more, schedule a call with our Partnership team:[email protected]
📋 Description
• Contact members promptly regarding out-of-range vital signs or device readings. • Assist members with the use of mobile care management devices. • Communicate with members to identify risks and educate them on recommended device ranges. • Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives. • Maximize members' access to available resources for optimal care. • Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.
🎯 Requirements
• Fluent in Spanish • Current and active RN license. • Minimum of 1-3 years of experience in a critical care setting. • Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health). • Proficient with technology and web-based applications. • Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills. • Demonstrate effective communication skills with compassion and empathy.
🏖️ Benefits
• Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance • 401(k) • Unlimited paid time off • 12 paid company holidays • Engaging team events
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