Card Operations Lead

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ASAAS

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🥽 AR/VR

📱 Media

🛍️ eCommerce

AR/VR • Media • eCommerce

ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.

📋 Description

• Lead the card operations squad, ensuring deadlines are met and delivery quality • Participate in the daily financial reconciliation routine for card products (issuer and acquirers), ensuring operations properly reflect the accounting-financial position • Monitor and control volumes processed and settled for card transactions • Track and handle discrepancies in authorization files, settlement files, refunds/reversals, chargebacks and financial settlements from card brands and acquirers • Perform daily closing to review and reconcile financial balances and suspense/transit accounts • Manage the payment schedule to card brands and monitor balances related to the issuer card product • Maintain operational relationships with acquirers and card brands • Interact with internal areas: Treasury, Accounting, Product and Technology, to resolve inconsistencies and drive continuous improvement • Support the monthly closing process, ensuring all financial events are properly reconciled • Map and implement financial flows for new card operations • Participate in projects to onboard new card brands and system integrations • Identify opportunities and lead process automation initiatives using no-code/low-code tools and AI • Produce management reports and present area KPIs to management and partner teams • Monitor regulatory and operational updates from card brands, assessing impacts on reconciliation processes • Support internal and external audit requests • Ensure documentation and mapping of the area’s processes.

🎯 Requirements

• Bachelor’s degree (in progress or completed) in Finance, Business Administration, Accounting, Economics or related fields • Previous experience in payment institutions and/or financial companies • Solid experience reconciling card brands and/or acquirers • Proven experience with card reconciliation • Knowledge of card issuer flows (authorization events, settlement, chargebacks) • Proficiency in financial reconciliation routines with ERP systems • Strong understanding of accounting-financial flows • Experience with external card reconciliation tools • Familiarity with applying artificial intelligence to financial processes • Experience in payment institutions or companies within the payments ecosystem.

🏖️ Benefits

• Medical and dental insurance with no cost-sharing • Life insurance • Allowance for medication purchases and for physical activity • Partnership with Neon to support the team’s financial health • Partnership with Zenklub for mental and physical health (we offer 4 free therapy or nutritionist sessions per month) • Quick massages at headquarters • Flexible meal benefit via a Visa credit card • Free meals at headquarters • Childcare allowance • Parental support program • Extended maternity and paternity leave • Education assistance that subsidizes 70% of tuition for degrees and language courses, as well as purchases of courses and books • Home office allowance • Work equipment • Furniture allowance • Partnership with WOBA for coworking space access