Continuous Improvement Analyst – Junior

🔥 17 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 10%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of ASAAS

ASAAS

501 - 1000 employees

Founded 2010

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.

📋 Description

• Review analyses conducted by the Financial Crime Prevention and Know Your Customer (KYC) teams, verifying adherence to processes, quality standards, and regulatory requirements • Prepare and record evaluations in the system, building a performance history for the teams and supporting leadership decision-making • Identify opportunities for improvement, propose solutions, and support their implementation • Regularly report indicators, insights into analysis quality, and opportunities to improve processes to stakeholders • Deliver clear, objective, and constructive feedback to support the teams’ ongoing development • Meet evaluation targets while ensuring the quality and timeliness of deliverables • Support strategic Continuous Improvement projects focused on advancing fraud prevention processes • Act in accordance with ethical, legal, and regulatory principles, ensuring the confidentiality of information

🎯 Requirements

• High school diploma required • Proficiency in Microsoft Office and Google Workspace • Knowledge of processes and/or projects focused on continuous improvement or quality management • Strong verbal and written communication skills, with the ability to present information clearly and assertively • Previous experience in fraud prevention at financial institutions or technology companies is a plus • Bachelor’s degree completed or in progress in Business Administration, Quality Management, or a related field is a plus • Experience with quality management tools, such as Zendesk, is a plus • Previous experience as a fraud prevention analyst and/or assistant is a plus • 8-hour workday, Monday through Friday • Employment under Brazil’s CLT labor regime

🏖️ Benefits

• Medical and dental insurance with no copayments • Life insurance • Prescription medication assistance • Fitness benefit • Four free therapy or nutritionist sessions per month • Quick massage at headquarters • Flexible meal allowance on a Visa card • Complimentary food at headquarters • Childcare assistance • Parental support program • Extended maternity and paternity leave • In-house training platform • Education assistance covering 70% of undergraduate and language course tuition, as well as courses and books • Home office allowance • Work equipment • Home office furniture allowance • Partnership with WOBA for coworking space access throughout Brazil • Birthday-month day off • Happy hour allowance • Referral bonus for new hires • Annual performance-based bonus • Stock options plan • No dress code

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