Credit Recovery Assistant – Collections

🔥 16 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ASAAS

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.

📋 Description

• Monitor the portfolio of delinquent customers, analyzing their profiles to develop strategic priorities • Contact customers via WhatsApp, chat, or phone, using an empathetic, clear, and solution-oriented approach aligned with department policies • Conduct negotiations using established negotiation policies and terms • Monitor active agreements and maintain records of customer service history

🎯 Requirements

• Previous experience in customer service, negotiation, sales, or collections • Intermediate knowledge of Microsoft Office (Excel or Google Sheets) • Completed or ongoing higher education in Business Administration, Accounting, Financial Management, or related fields (a plus) • Knowledge of collections tools and procedures, such as credit bureau reporting, debt protest, and general notifications (a plus) • Experience with Zendesk (a plus)

🏖️ Benefits

• Medical and dental insurance with no copay • Life insurance • Medication purchase allowance • Fitness allowance • Four free therapy or nutritionist sessions per month • Quick massage at headquarters • Flexible food allowance on a Visa card • Free food at headquarters • Childcare allowance • Parental support program • Extended maternity and paternity leave • In-house training platform • Education allowance covering 70% of tuition for undergraduate programs and language courses, as well as courses and books • Home office allowance • Work equipment • Home office furniture allowance • Partnership with WOBA for coworking space access throughout Brazil • Birthday month day off • Happy hour allowance • Bonus for referring new employees • Bonus based on annual targets • Stock options plan • No dress code