Operations Analyst – Mid-Level

Job not on LinkedIn

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ASAAS

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.

📋 Description

• Support providers in using Agendaas, from onboarding through schedule activation and payment collection • Support the Product and Development teams with internal operations • Provide customer service and support via WhatsApp, email, and other channels • Track operational metrics, including activation, bookings, payments, and no-shows, and identify friction points in the user journey • Gather feedback and translate needs into requests for the Product team • Participate in building a new product from the ground up, with direct contact with providers and a meaningful impact on the platform

🎯 Requirements

• Experience in operations, customer service, customer success, or product, preferably in digital environments • Strong written and verbal communication skills, with the ability to collaborate across teams • Analytical mindset, with the ability to track metrics and draw conclusions from data • Strong organizational skills and autonomy to work on a product under development • Familiarity with customer support tools, task management systems, and spreadsheets • Nice to have: experience in fintech, payment solutions, or SaaS

🏖️ Benefits

• Medical and dental insurance with no copay • Life insurance • Prescription medication allowance • Fitness allowance • Four free therapy or nutritionist sessions per month • Quick massage at the headquarters • Flexible meal allowance on a Visa card • Complimentary food at the headquarters • Childcare allowance • Parental support program • Extended maternity and paternity leave • In-house training platform • Education allowance covering 70% of undergraduate and language course tuition • Subsidized purchase of courses and books • Home office allowance • Work equipment • Home office furniture allowance • Partnership with WOBA for access to coworking spaces throughout Brazil • Birthday month day off • Happy hour allowance • Referral bonus for new hires • Annual performance-based bonus • Stock options plan • No dress code