Senior Analyst, Identity Specialist – CyberArk Support and Operations

Job not on LinkedIn

🔥 10 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FCamara Consulting & Training

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

FCamara Consulting & Training is a Brazilian multinational firm specializing in digital transformation and consulting services. With over 17 years in the market, FCamara's ecosystem focuses on innovation, e-commerce, digital strategy, and the integration of technology solutions such as artificial intelligence and cybersecurity. The company collaborates with a variety of sectors including retail, healthcare, finance, and logistics, empowering more than 1,000 businesses to evolve in the digital realm.

📋 Description

• Provide support and operational maintenance for CyberArk environments, handling tickets, incidents, and requests, performing operational routines, and following up on cases through resolution. • Investigate and resolve technical issues by analyzing platform behavior, configurations, event logs, and integrations. • Engage with and follow up with the vendor when necessary. • Drive continuous improvement of the environment by identifying recurring issues, proposing adjustments, and implementing enhancements to increase stability, security, and efficiency. • Maintain clear communication with clients and internal teams, aligning expectations, communicating impacts and risks, and providing status updates and technical recommendations. • Document and develop CyberArk expertise by keeping procedures, resolution records, and the knowledge base up to date. • Continuously study the platform and share learnings with the team.

🎯 Requirements

• At least five years of professional experience in information technology or information security, including at least three years of direct experience with identity and access management. • Strong technical experience with identity solutions in at least one of the following areas: IAM, PAM, or IGA. • Knowledge of authentication, authorization, permissions, identity lifecycle management, and the principle of least privilege. • Ability to investigate complex issues, assess impacts, prioritize effectively, and independently manage requests with the level of ownership and accountability expected for a senior professional. • Strong verbal and written communication skills, a collaborative mindset, and willingness to study and specialize in CyberArk. • CyberArk experience is a plus but not required. • Experience with Segura/senhasegura, SailPoint, Ping Identity, or other PAM, IAM, and IGA platforms is valued. • Experience providing technical support to clients, working with vendor support teams, maintaining operational documentation, and automating activities is valued. • Identity and access management certifications and training are a plus.

🏖️ Benefits

• Remote work • Opportunities for development and specialization in CyberArk • Development initiatives, including the Orange Juice tech community, Training Program, and Leadership School • Partnerships with NGOs and EdTech companies • This position is also open to candidates with disabilities