Bilingual Virtual Assistant, Spanish

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October 28

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Virtual Assist

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B2B • Productivity • SaaS

Virtual Assist is a service that provides expert virtual assistants to help business owners delegate busy tasks such as admin, emails, and social media management. By freeing up time, Virtual Assist enables clients to focus on growing their businesses and making impactful decisions without being overwhelmed by routine responsibilities. Whether for small business owners or financial advisors, the company aims to enhance productivity and streamline operations at a cost-effective rate.

11 - 50 employees

🤝 B2B

⚡ Productivity

☁️ SaaS

📋 Description

• Handle all incoming calls, emails, and messages from customers and team members with professionalism and accuracy. • Manage scheduling and dispatching of jobs using Housecall Pro or similar tools to ensure smooth coordination with field crews. • Perform general day-to-day office administration — organizing files, updating records, managing invoices, and tracking expenses. • Create and send quotes, service confirmations, and follow-ups to residential and commercial clients. • Provide bilingual (English and Spanish) communication to support a wider customer base. • Monitor and respond to Google, Yelp, and Facebook inquiries; track leads and schedule estimates or services. • Assist with social media management — posting updates, responding to comments, and maintaining a consistent brand presence. • Support basic marketing activities, including email outreach and updating listings or promotional materials. • Maintain accurate CRM records, ensuring customer and job data is always up to date. • Generate weekly reports summarizing leads, completed jobs, and outstanding follow-ups. • Help identify and implement AI tools or automations that improve efficiency in communication, marketing, or scheduling.

🎯 Requirements

• 2+ years of experience as a Virtual Assistant, Dispatcher, or Office Administrator for a service-based business (e.g., cleaning, HVAC, landscaping, maintenance). • Fluent in English and Spanish (spoken and written). • Experience with Housecall Pro, Jobber, or similar scheduling/CRM software. • Proficient in Google Workspace (Gmail, Docs, Sheets, Drive). • Excellent phone etiquette, communication, and customer service skills. • Strong organizational and multitasking abilities with attention to detail. • Comfortable with social media platforms and basic marketing coordination. • (Bonus) Familiarity with AI productivity tools (e.g., ChatGPT, Notion AI, automation systems).

🏖️ Benefits

• Opportunity to contribute to a growing business by enhancing efficiency and client experience. • Supportive and collaborative work environment. • Paid training • Work from home