E-Commerce, Digital Marketing Assistant

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VirtualStaff365

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

VirtualStaff365 is a Melbourne-based company specializing in virtual staff outsourcing solutions. They help Australian businesses save time and reduce staffing costs by providing professional and cost-effective offshore staffing solutions from the Philippines and South Africa. VirtualStaff365 offers a wide range of virtual assistant services, including customer service, data entry, graphic design, web and software development, and more. Their solutions enable businesses to increase operational efficiency and scale quickly while offering a no-risk guarantee.

📋 Description

• Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress • Support administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reporting • Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results • Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse • Manage customer data list hygiene, segmentation, and reporting • Support approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance tracking • Create basic visual campaign assets using Canva and maintain marketing promotional calendars • Conduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samples • Assist with basic invoicing and purchase administration within Xero subject to onshore approval • Provide general administrative and data entry support to the broader team

🎯 Requirements

• Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress • Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms • Demonstrated ability to compile and present data-driven e-commerce performance reports • Comfortable making outbound phone calls to follow up on warm leads and customer orders • Excellent written and verbal English communication skills with high proficiency • Nice-to-Have Skills • Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems • Familiarity with Xero software for basic financial administrative tasks • Hands-on experience working with email marketing software like Omnisend or GetResponse • Basic graphic design experience using Canva

🏖️ Benefits

• Permanent work-from-home set-up • Dayshift (Australian Eastern Standard Time business hours) • Full-time job • HMO • Annual leave • 13-month pay • With Government Mandated Benefits