Restoration Project Coordinator, Estimator

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VirtueStaff

11 - 50 employees

👥 HR Tech

🎯 Recruiter

HR Tech • Recruitment

VirtueStaff is a company specializing in providing highly skilled remote virtual assistants and experts at competitive costs. They offer a variety of services including administrative work, marketing, bookkeeping, customer service, and more, tailored for businesses looking to build efficient teams through remote staff. VirtueStaff claims to present only the top 1% of candidates, who are rigorously screened and vetted for excellence. They promise transformative opportunities for their candidates by offering potential earnings significantly above local salaries. The company supports quick onboarding and ensures candidates can work across different time zones to meet client needs. VirtueStaff provides dedicated support and guarantees a perfect fit with flexible, month-to-month contracts for their clients.

📋 Description

• Dispatch and coordinate emergency restoration crews and subcontractors for water, fire, mold, and storm damage deployments • Schedule property inspections and job estimates, monitor ongoing project timelines, and ensure all work orders are fully completed and documented • Proactively follow up on job progress and provide regular, empathetic status updates to residential and commercial property owners navigating a disaster • Administer Xactimate estimates and systematically manage job documentation across DASH and Encircle • Gather required compliance documentation, upload files directly to insurance portals, and track claims statuses to accelerate file closure • Facilitate clear, documented communication between homeowners, insurance adjusters, and internal project managers • Manage the primary company email inbox, handle incoming calls, and coordinate executive calendars and meetings • Perform accurate data entry, maintain current records within the CRM, and prepare operational reports and presentations

🎯 Requirements

• Direct experience working within a property damage restoration or loss mitigation company is required • A solid understanding of the operational phases of Water Mitigation, Fire/Smoke Restoration, Mold Remediation, and Emergency Board-Ups • Strong knowledge of property insurance claims processes, industry compliance guidelines, and adjuster expectations • Proven, hands-on ability to run DASH, Encircle, and Xactimate. Candidates without experience in these three platforms will not be considered • Proficiency in modern CRM platforms, digital document management, and standard office software.

🏖️ Benefits

• Work From Home • Performance Bonus

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