Key Account Manager – Strategic Customer Focus, Thin-Film Photovoltaics

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🕒 October 11, 2025

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Logo of Vital Chemical

Vital Chemical

51 - 200 employees

Founded 1978

🌾 Agriculture

⚡ Energy

Agriculture • Energy • Construction

Vital Chemical is an Australian company that specializes in developing innovative solutions for erosion control, dust suppression, revegetation, water treatment, and other environmental management needs. With a focus on sustainability, they offer scientifically developed and proven products to address site challenges. Their offerings are tailored for a variety of sectors, including construction, mining, agriculture, and renewable energy. Vital Chemical is committed to contributing to sustainable development and environmental compliance, and their products are recognized for meeting stringent industry standards.

📋 Description

• Serve as the primary business interface for a major U.S.-based manufacturer in the solar/energy sector • Develop and execute an account plan aligned with the customer’s long-term roadmap and production goals • Build trust with technical, operations, and procurement stakeholders across multiple facilities • Identify opportunities for cost reduction, performance improvement, and reliability enhancement in materials and equipment • Drive revenue growth through new program wins, volume expansion, and solution-based selling • Lead pricing, proposal, and negotiation processes for both recurring and capital business • Support complex commercial cycles with input from engineering, quality, and leadership teams • Act as the voice of the customer internally — ensuring alignment across R&D, product, service, and supply chain • Support field service teams on escalations, upgrades, and maintenance planning • Monitor inventory, forecast material usage, and align delivery with customer production schedules • Stay current with trends in photovoltaic manufacturing, vacuum deposition, and thin film coating • Recommend changes to product or service offerings based on customer feedback and market evolution

🎯 Requirements

• Bachelor’s degree in Engineering, Materials Science, or Business • Minimum of 10+ years’ experience in account or technical program management in a manufacturing or industrial environment • Proven ability to manage a high-value, technically complex customer relationship • Strong interpersonal and communication skills across all levels of customer and internal teams • Familiarity with industrial capital equipment, materials, or consumables for high-volume manufacturing • Ability to travel domestically as needed (typically 25–35%)

🏖️ Benefits

• Up to 50% travel as required

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