Junior Network Support Analyst

🕒 April 21

🏢🏡 São Paulo – Hybrid

⏰ Full Time

🟢 Junior

🧐 Analyst

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Vivovita

Vivovita

WebsiteLinkedIn

11 - 50 employees

Founded 2005

Sizi şirketimiz Vivovita İlaç Sanayi ve Ticaret Anonim Şirketi ile tanıştırmak istiyorum. Yedi ülkeye ihracat yapan ve iki ülkeden ithalat yapan bir anonim şirketiz. İstanbul'da tamamen yerli sermayeden oluşan gıda takviyeleri, kozmetik ve dermokozmetik üreten bir fabrikamız var.

📋 Description

• Support Data Center operations, IT systems and network services, ensuring continuity of critical business processes and delivery of products and services to customers. • Provide first- and second-level technical and operational support for network and telecommunications environments. • Continuously monitor using monitoring tools, identifying alerts, incidents and potential performance degradation. • Work on services related to Telecommunications (Data), including links, connectivity and basic network infrastructure. • Handle technical tickets through service desk systems, providing support to local and remote users. • Perform basic tasks on TP-Link switches and routers, including checks, initial troubleshooting and support for standard configurations. • Assist in documenting technical procedures. • Act in compliance with processes, procedures and information security policies.

🎯 Requirements

• Teamwork • Flexibility • Bachelor's degree (in progress or completed).

🏖️ Benefits

• Meal allowance (Pluxee Benefits) • Medical and dental insurance (extendable to dependents) • Childcare assistance • Life insurance • Private pension plan • Birthday day off (1 day off during your birthday month) • Profit sharing • Exclusive Vivo employee offer (50% discount on your personal bill), with special discounts on landline, broadband and TV • Discounts on universities, courses and continuing education • Partnerships with Sesc and Senai • Zenklub (4 consultations with health professionals per month at no cost)

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