Director of Strategy Transformation

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $225M Post-IPO Debt on 2014-08

Consulting • Healthcare • Logistics

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Identify and develop new growth and improvement initiatives rooted in BU API's strategic priorities • Map and manage cross-functional interdependencies across BU API's transformation programs • Collaborate with the Transformation Lead to connect strategic intent with execution reality • Support the Head of Transformation and BU API Leadership Team in shaping the strategic agenda through structured analysis, business case development, and insight generation • Manage the strategic agenda of the BU API Leadership Team, including OKR tracking, meeting planning, rhythm management, and governance materials for Business Reviews, Operations Reviews, and Risk Reviews • Act as a thought partner to the Head of Transformation on complex, cross-functional transformation challenges and flag risks related to adoption and organizational change • Manage one junior resource supporting reporting, coordination, and operational tasks within the Chief of Staff function

🎯 Requirements

• 7 to 10 years of experience in strategy, transformation, or management consulting, ideally with exposure to tech, telecom, SaaS, or CPaaS environments • Proven track record working at the intersection of strategy and execution, with hands-on experience driving cross-functional transformation programs end-to-end • Experience in Chief of Staff or equivalent senior advisory roles supporting executive leadership teams • Demonstrated ability to drive cross-functional initiatives in complex, matrixed organizations • Experience with OKR frameworks, governance design, and executive-level reporting • Strong analytical and structured problem-solving skills • Excellent communication and storytelling abilities, with the ability to synthesize complex topics into clear narratives for senior audiences • Familiarity with transformation management tools such as Wave or equivalent portfolio and program tracking platforms • Proactive, self-driven, and comfortable operating in a fast-paced, evolving environment • Background in change management or organizational transformation is a plus • Prior experience in management consulting is a plus • Experience with structured transformation governance frameworks is a plus • Exposure to cultural and organizational change dimensions within large-scale transformation programs is a plus

🏖️ Benefits

• Private Medical Insurance: Adeslas • Group Pension Plan: Generali • Life Insurance and Group Personal Accident: VidaCaixa • Ericsson Care Line • Discretionary Time Off (DTO) • Volunteer Time (VTO) • Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process