AI Automation Engineer – Voice AI, Middleware Integration

Job not on LinkedIn

🔥 5 minutes ago

🌐 Philippines, Colombia, +1 more countries – Remote

🇵🇭 Philippines – Remote 🇨🇴 Colombia – Remote 🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 QA Automation Engineer

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 46 days.
• No salary listed.

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📋 Description

• Build and maintain middleware connecting Vapi, Retell, and Assistable within GoHighLevel to field service management systems • Integrate with ServiceTitan and Housecall Pro using REST APIs and OAuth • Write integration logic interfacing with .NET / C# / C++ backend environments • Program and verify end-to-end booking workflows into contractor dispatch schedules • Monitor, diagnose, and resolve duplicate bookings, dropped payloads, and failed scheduling attempts • Code, review, and debug JavaScript and/or TypeScript application logic • Build, configure, and maintain production-grade voice agents using Vapi, Retell, Assistable, and ElevenLabs • Tune latency, test prompt frameworks, design agent harnesses, and curate dynamic knowledge bases • Architect multi-step decision trees and parent-child logic • Run automated tests for conversational accuracy, speech recognition, and intent categorization • Maintain reliable after-hours call answering and emergency dispatch agents • Build GoHighLevel workflows for SMS, email, appointment reminders, and estimate follow-up campaigns • Implement automations with Hermes, OpenClaw, Composio, and n8n • Build AI agents that securely access third-party portals for repetitive contractor administration • Support deployment of company-wide automation packages for beta clients • Conduct technical onboarding, gather requirements, and complete client setup and integration during a typical two-month implementation • Connect client information to GoHighLevel sub-accounts • Verify client systems, credentials, and automations remain active, secure, and current • Provide technical support and troubleshooting • Escalate and resolve platform bugs with SaaS vendor support teams • Build dashboards tracking voice minutes, booking volume, and system activity • Configure internal GoHighLevel automations • Document technical architectures and create SOPs • Recommend technical solutions and collaborate with the founder on system design • Work with the current fulfillment agency during an overlap period before taking full ownership • Enforce data privacy and API security protocols • Manage sensitive credentials using LastPass, NordPass, or One-Time Secret • Work within designated secure environments and VPN platforms • Assist with websites, landing pages, hosting, AEO, AI content workflows, Google Business Profile, and local marketing automations as needed

🎯 Requirements

• Hands-on experience building and deploying production voice agents with Vapi, Retell, Assistable, and/or ElevenLabs • Experience with prompt tuning, latency optimization, and knowledge base design • Strong JavaScript and/or TypeScript skills • Ability to write, review, and debug code • Comfort reading .NET / C# / C++ environments is a plus • Experience building middleware and integrations using REST APIs, OAuth, webhooks, and SDKs • Solid experience building workflows, automations, and sub-account setups in GoHighLevel • Experience with n8n, Hermes Agents, Composio, OpenClaw, or similar automation and agentic AI platforms • Understanding of API security, data privacy, credential vaults, VPNs, and VPS hosting • Fluent written and spoken English • Comfortable supporting clients directly • Ability to work independently without constant supervision • Direct experience with ServiceTitan or Housecall Pro, or home service trades, preferred • Familiarity with RAG, MCP, and vector databases is a plus • Experience with website builders, hosting, landing pages, Google Business Profile, and AEO/SEO automation is a plus • Software engineering or full-stack development background is a plus • Openness to split shifts and availability for after-hours technical emergencies • Professional setup, clean background, good camera, good microphone, and strong Wi-Fi • Ability to work 8:00 AM–5:00 PM or 9:00 AM–6:00 PM ET

🏖️ Benefits

• 13th Month Bonus • Permanent work-from-home / remote set-up • Health insurance • Dental insurance • Mental health insurance • Great starting salary • Growth opportunity • Performance-based raises • Prizes and bonuses • Reciprocal flexibility for personal commitments and appointments • Path to technical leadership • Performance-based compensation potential • Professional development and personal growth opportunities

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