Monday Implementation Manager

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Webflow

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

☁️ SaaS

🌐 Web 3

🛍️ eCommerce

💰 $120M Series C on 2022-03

SaaS • Web 3 • eCommerce

Webflow is a company that provides a visual web development platform to design and build professional websites without code. It enables designers to create and customize websites using a drag-and-drop interface and a powerful CMS, generating clean, production-ready code in the process. Webflow caters to web designers, developers, and businesses looking to streamline their web development process and improve collaboration between teams. Its platform is suited to creating responsive websites tailored to mobile, tablet, and desktop devices, offering a comprehensive solution for users needing creative and technical flexibility in web design.

📋 Description

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. • Role: Monday Implementation Manager • Monthly Rate: $3,000 • Availability: Full-time - 40 hours/week • Time Zone: 9-6 PM EST • Streamline your application by completing ALL THREE items: 1️⃣ English Proficiency Rating, 2️⃣ Coconut VA Profile (Resume), 3️⃣ 1-Minute Introduction Video.

🎯 Requirements

• Manage 10-20 active client accounts, ensuring all project milestones are met on time and to the highest standard. • Conduct discovery meetings to understand client needs and translate them into tailored monday.com solutions. • Build and configure custom workflows, automations, dashboards, and integrations on monday.com to meet client requirements. • Lead strategy sessions, provide training, oversee account governance and permissioning, and deliver ongoing support to ensure client success. • Serve as the primary point of contact for clients, maintaining clear communication and providing exceptional customer service. • Proactively diagnose issues, escalating internally as needed, with quick resolution to maintain project momentum. • Collaborate with internal teams and monday.com to ensure seamless project execution and client satisfaction. • Track and document project progress, ensuring deliverables align with scope and client expectations. • Exceptional problem-solving skills and a proactive approach to challenges. • Experience providing training and creating documentation for end-users. • Familiarity with related platforms (e.g., make.com, Zapier) is a plus. • Proven experience with monday.com, including advanced workflow design, automations, and integrations. • 3+ years of project management, implementation, or consulting experience in a client-facing role. • Strong ability to manage multiple client accounts and prioritize effectively.

🏖️ Benefits

• Competitive Salary – We recognize your skills and experience with a great compensation package. • 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? • Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! • US Holidays Off – Enjoy 12 paid US holidays throughout the year. • Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. • Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. • Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind. • Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. • Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! • Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! • Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.