Weekday (YC W21)
11 - 50 employees
Founded 2021
☁️ SaaS
🎯 Recruiter
Human Resources • SaaS • Recruitment
Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.
Product Support Specialist
Job not on LinkedIn
🔥 0 minutes ago
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Weekday (YC W21)
11 - 50 employees
Founded 2021
☁️ SaaS
🎯 Recruiter
Human Resources • SaaS • Recruitment
Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.
📋 Description
• Support customers via live chat, calls & emails • Help e-commerce business owners worldwide understand their business and set up our product for success • Record and segregate technical issues and product requests from customers and route them to the product team • Observe customer roadblocks in product activation and provide UI/UX suggestions to the product team
🎯 Requirements
• 0+ years of experience • Basic knowledge of SQL, JavaScript, Postman API testing, and web debugging/analytics (not a hard requirement) • Experience at an early stage SaaS startup would be a plus (this is not a hard requirement) • A genuine interest in conversations with people from different backgrounds to learn about their lives.
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