Regional Director, Business Development

🕒 May 15

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Logo of Western Union

Western Union

5001 - 10000 employees

Founded 1851

💸 Finance

👥 B2C

💳 Fintech

Finance • B2C • Fintech

Western Union is a global leader in cross-border, cross-currency money movement. It provides consumers and businesses with fast, reliable, and convenient ways to send and receive money worldwide. With operations in over 200 countries and territories, Western Union handles an average of 25 transfers per second, offering multiple options for transferring money including online, through its mobile app, or in-person at agent locations. The company places a strong emphasis on security, encrypting transfers and offering fraud prevention measures to protect customers. Whether sending money online or via one of its numerous agent locations, Western Union aims to facilitate easy, transparent money transfers across the globe.

📋 Description

• Lead and develop a team of regional sales managers responsible for driving new business acquisition and profitable network growth • Own the full new-agent sales lifecycle—from prospecting and lead generation through contract negotiation, onboarding, and transition to account management • Ensure the team meets or exceeds revenue and profitability objectives • Define strategic direction, enhance sales execution, and apply data‑driven performance management to maximize productivity and ROI • Partner closely with Marketing, Operations, and Account Management to ensure seamless agent activation, strong market presence, and long-term partner success • Establish clear goals, KPIs, and performance standards aligned with company objectives • Monitor sales performance, provide ongoing coaching, and implement improvement plans when needed • Develop and execute territory strategies to optimize pipeline quality and target high‑potential agent opportunities • Analyze market data, competitive trends, and demographic insights to identify and prioritize expansion opportunities • Create and present performance, pipeline, and market reports to highlight risks, opportunities, and trends • Ensure disciplined management of the full sales cycle, including accurate forecasting and strong close rates • Lead contract negotiations to ensure profitability and adherence to company policies • Partner with internal teams to streamline onboarding, training, and implementation for new agents • Work closely with Account Management to support a smooth handoff and strong early-stage retention • Collaborate with Marketing and Operations to improve lead generation, accelerate activation, and enhance the overall agent experience

🎯 Requirements

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred • 10–15 years of progressive sales experience with strong results in new business development and territory expansion • 5–10 years of experience in sales leadership roles • Experience in consumer financial services or money transfer industries preferred • Demonstrated success meeting or exceeding sales targets and driving business growth • Strong analytical skills with experience evaluating sales data, market trends, and competitive landscapes • Proven ability to lead, recruit, develop, and mentor high-performing sales teams • Proficiency in CRM tools and Microsoft Office Suite • Excellent verbal and written communication skills; able to influence clients and internal stakeholders effectively • Strong problem-solving skills with a proactive, solutions-oriented mindset • Bi-lingual and/or bi-cultural experience is highly preferred • Ability to work effectively both independently and cross-functionally across teams and departments • Strong understanding of financial products, market dynamics, and relevant regulatory requirements

🏖️ Benefits

• short-term incentives • multiple health insurance options • accident and life insurance • access to best-in-class development platforms • Parental Leave • Family First Programs • Medical, Dental, and Life Insurance • Tuition Repayment Assistance Program

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