
51 - 200 employees
Founded 2016
💼 Consulting
📦 Logistics
✈️ Travel
💰 $27M Series B on 2022-10
Consulting • Logistics • Travel
WeTravel is a comprehensive booking and payments platform designed specifically for multi-day and group travel businesses. It enables over 5,000 travel companies to accept payments instantly, manage bookings efficiently, and facilitate global supplier transfers. The platform offers tools for creating stunning trip pages, payment processing with low fees, and easy booking management to enhance the customer journey and streamline operations for travel advisors and agencies.
🕒 July 24
🌐 Mexico, Costa Rica, +2 more countries – Remote
💵 $32k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
🚫👨🎓 No degree required
👻 Ghost score 26%
🗣️🇪🇸 Spanish Required
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51 - 200 employees
Founded 2016
💼 Consulting
📦 Logistics
✈️ Travel
💰 $27M Series B on 2022-10
Consulting • Logistics • Travel
WeTravel is a comprehensive booking and payments platform designed specifically for multi-day and group travel businesses. It enables over 5,000 travel companies to accept payments instantly, manage bookings efficiently, and facilitate global supplier transfers. The platform offers tools for creating stunning trip pages, payment processing with low fees, and easy booking management to enhance the customer journey and streamline operations for travel advisors and agencies.
• Help travel organizers get the most out of the WeTravel platform • Support clients and ensure they are informed and maximizing platform value • Answer client questions and resolve issues • Identify opportunities to upsell and cross-sell additional features • Manage and nurture relationships with new and existing clients • Serve as a key point of contact for client questions and concerns • Collaborate with Sales, Customer Support, and Product teams • Gather and share customer feedback to improve product and service delivery • Drive long-term client satisfaction and engagement
• Fluent in English and Spanish, written and verbal • Excellent written and verbal communication skills • Strong interpersonal and customer service instincts • 2+ years of experience in B2B account management or customer success • Ability to multitask and manage multiple clients and needs simultaneously • Solutions-oriented and calm under pressure • Ability to thrive in a remote-first, fast-paced environment • Willingness to travel up to 10% for client visits • Full legal right to work in a LATAM country through citizenship or residency • No visa sponsorship or relocation assistance available • Minor SaaS sales experience or upselling experience is a bonus • Up-to-date understanding of travel industry consumer behavior is a bonus • Knowledge of HubSpot CRM or other CRM platforms is a bonus
• Full-time fixed-term contract as an International Contractor • Generous "Time to Recharge" policy with unlimited paid time off • Amsterdam Program: visit the Amsterdam HQ for 2–4 weeks every year, staying in WeTravel apartments • Work remotely for a maximum of 4 weeks per calendar year from another approved location • Extensive paid family leave • Three paid volunteer days per year • 2-week cross-functional onboarding program • Cutting-edge equipment and tools • International, travel-loving team environment • Commission offered
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