Account Manager, German-speaking

November 20

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Whatnot

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Marketplace • eCommerce

Whatnot is a dynamic online marketplace platform that facilitates live shopping experiences. Users can buy, sell, and discover products they love, engaging in a community-driven environment through live shows. Whatnot ensures a secure shopping experience by vetting sellers and offering protection for unsatisfactory purchases. The company values privacy, providing consent management tools for their users to control cookie usage and personal data processing.

201 - 500 employees

Founded 2021

🏪 Marketplace

🛍️ eCommerce

💰 $260M Series D on 2022-07

📋 Description

• Develop and nurture strong seller relationships to support the business through a consultative approach. • Deeply understand sellers' business, seller growth opportunities, seller marketing, and exec-level coaching needed to help Whatnot sellers achieve high growth goals. • Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals • Manage a targeted book of business and develop a strategy for both short and long-term sustained success. Drive in-quarter business growth and product adoption. • Partner with cross-functional teams across the organization to share insights and learnings from our sellers. Advocate for our sellers and their needs, clearly articulating business and revenue impact and needs to unlock growth. • Perform project management on initiatives across a variety of cross-functional team stakeholders and drive projects to successful outcomes.

🎯 Requirements

• 5+ years of experience working in sales and/or account management function, specifically working with top business partners streamers, and/or creators • Fluent in German & English (written & spoken) with a deep understanding of the DACH Market • Specific knowledge of Salesforce, AirTable, Sigma, and other tools to expertly manage your accounts. • Strong project management, organization, and stakeholder engagement skills, including multitasking to lead and execute multiple projects in parallel • Experience in planning and leading strategic initiatives in close partnership with cross-functional teams and drive execution • Exceptional interpersonal skills and ability to work effectively with internal and external stakeholders, building strong functional relationships based on trust and respect

🏖️ Benefits

• Generous Holiday and Time off Policy • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; Pension plans internationally • Monthly allowance to dogfood the app • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.