Expert General Virtual Assistant

🕒 April 3

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Wing Assistant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• Store and organize documents, files and spreadsheets to track outreach contacts and follow-ups. • Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes. • Research and build a spreadsheet of referral sources for the personal injury practice: doctors' offices, chiropractors, and medical-adjacent businesses in United States. • Store, update & collect information for marketing and sales campaigns through a contract tracking spreadsheet. • Doing research, building contact lists, managing some basic outreach, filtering phone calls, and handling admin tasks. • Gather data on trends and other publicly available information, monitor relevant online platforms and Q&A communities (e.g. Reddit) for LSAT-related questions and flag or share link of relevant threads. • Monitor projects, conduct internal communication & organize company data, dealing with business card vendors, Facebook business setup, and similar startup logistics. • Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings. • Setting up phone system (RingCentral). • Convey information to incoming calls & make calls for appointments or conduct informational inquiries. • Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails. • Ad hoc tasks.

🎯 Requirements

• At least 5 years of experience as a Virtual Assistant • At least 18 years of age and completed Senior High School • Excellent phone, email, and instant messaging communication skills (tone should be casual and warm, in line with US professional culture) • Solid organizational & time management skills • Able to work on a graveyard shift • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP (RingCentral) • Experience with word-processing software and spreadsheets (e.g., MS Office) • Knowledge of online calendars and scheduling (e.g., Google Calendar) • Ideal candidate is someone with a specific legal or sales background.

🏖️ Benefits

• Healthcare Benefit (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay