Healthcare Bilingual Assistant – Spanish/English

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Wing Assistant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $2.1M Seed Round on 2022-03

Consulting • Marketing • Logistics

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• Conducting patient intake: Going through health history and administering oral swab drug tests. • Handling patient check-in: Managing the check-in process from start to finish and passing the patient to the provider. • Administrative duties in CareCloud: Uploading documents, updating patient info, and performing general data entry. • Making follow-up calls: Contacting patients about medication refills, visit issues, and provider messages. • Scheduling: Coordinating appointments and telehealth visits. • Processing payments: Handling credit card payments for services.

🎯 Requirements

• Behavioral health background: Experience in behavioral/mental health is heavily required. • At least 1 year of healthcare front office, admin, or receptionist experience. • Extremely strong English skills, very articulate, and able to work with minimal hand-holding. • Familiarity with EHR systems (specifically CareCloud), HIPAA compliance, data entry, and patient intake/drug testing.

🏖️ Benefits

• Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay