Claims Recovery Agent

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Wingman Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

🎯 Recruiter

🏠 Real Estate

B2B • Recruitment • Real Estate

Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.

📋 Description

• Reporting to the Fleet Asset Manager, the Claims Recovery Agent is responsible for assisting customers, suppliers, and the extended team by navigating through the claims process. • This role administers, communicates, and recovers third-party at-fault claims within a fast-paced environment. • The Claims Recovery Agent manages recoveries from Third Party Insurers for customers who have encountered motor claims during their Karmo group subscription, driving the recovery phase of the process. • A core requirement is maintaining high-level oversight of claim handling, archiving, reporting best practices, and documenting relevant departmental policies. • Execute internal claims management protocols to ensure best practices and maximize recovery outcomes. • Lead settlement negotiations with involved third-party insurers. • Collaborate with the Asset Manager to mitigate and finalize third-party losses. • Manage the recovery of losses resulting from motor vehicle collisions. • Administer claims files effectively through comprehensive administrative management. • Update and maintain accurate file records within the claims database systems. • Serve as the primary point of contact for the Asset Manager regarding recovery processes. • Consistently provide exceptional customer service performance. • Partner with operations to drive continuous improvement in claims reporting and management. • Foster strong collaborative relationships across the Karmo group and with external supply networks.

🎯 Requirements

• Equipment is self-provided • Computer: RAM: 8GB CPU/Processor: Intel Core i5 or AMD Ryzen 5 (12th generation or newest) HDD/SDD: 512 GB • Operating System: Windows 11 Home or Pro • Accessories: Power Backup: Powestation, Powerbank, UPS, etc. Extra Display: Secondary/External Monitor Audio & Video: Noise-Cancelling Headset + Web Cam • Internet: Internet Speed: 40-50 Mbps minimum badnwidth speed for both Download and Uploads.

🏖️ Benefits

• 20 Paid Time Off • Referral Bonus – 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract). • Annual Trip – connect with the broader Wingman community in person. • Dedicated Support Contact (CSM) – someone to help you succeed and stay connected. • Access to a Network – collaborate with fellow contractors and onshore specialists. • Opportunities to Upskill – optional sessions, peer learning, and developmental pathways. • More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads. • High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments. • Flexibility First – deliver your work in your way, with full autonomy on how you achieve outcomes. • Advisory Support – HR, Tax, and setup guidance available to make contracting seamless. • 100% Work-From-Home Contracts – all engagements designed for remote delivery.