Finance and Operations Associate

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🕒 June 2

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Wingz

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🛍️ eCommerce

⚕️ Healthcare Insurance

🚗 Transport

💰 $11M Series B on 2016-01

eCommerce • Healthcare Insurance • Transport

Wingz is a rideshare platform focused on Non-Emergency Medical Transportation (NEMT). It connects compassionate, credentialed drivers with vulnerable populations needing access to healthcare services. With a commitment to safety, transparency, and personalized service, Wingz has facilitated over 1 million rides across multiple states, ensuring that riders receive reliable transportation to and from their medical appointments.

📋 Description

• Manage day-to-day bookkeeping, accounts payable and receivable, and financial records using the organization's accounting tools • Prepare accurate and timely financial reports, summaries, and data presentations for leadership and stakeholders • Analyze financial data to surface trends, flag variances, and provide actionable interpretation — not just raw numbers • Support budget tracking, reconciliation, and month-end close processes • Ensure compliance with internal financial policies and any applicable regulatory requirements • Demonstrate adaptability across accounting and bookkeeping platforms — QuickBooks, Xero, FreshBooks, or others as the business requires • Create, document, and maintain Standard Operating Procedures (SOPs), workflows, and process guides that the team can actually use • Regularly review existing processes against business data and drive improvements — identify inefficiencies before they become problems • Support the implementation and rollout of new operational updates, tools, and organizational changes with thoroughness and compliance • Coordinate across departments and functions to ensure operational continuity and alignment • Contribute to data analytics efforts — collect, organize, interpret, and present operational data in clear formats for decision-making • Serve as a professional point of contact for clients — written and verbal communication must reflect Wingz's standards at all times • Build and maintain strong client relationships through consistent, proactive, and reliable communication • Handle client inquiries, escalations, and follow-ups with clarity, professionalism, and appropriate urgency • Understand client needs deeply enough to anticipate issues and communicate solutions before they are asked • Communicate directly and explicitly with executives, leadership, and stakeholders — no ambiguity, no over-hedging • Prepare clear updates, reports, and briefings that give decision-makers exactly what they need without burying the point • Raise issues, risks, and recommendations proactively — leadership should never be the last to know

🎯 Requirements

• Minimum 3 years of combined, relevant experience spanning finance/accounting and operations — not one or the other, both • Demonstrated experience leading or managing a team in any capacity • Track record of building or improving SOPs, workflows, or business processes • Background in client-facing roles where communication quality directly affected outcomes • Experience working in a remote environment is strongly preferred — you understand remote discipline, async communication, and self-management • We do not require experience with any one specific tool. We require the mindset and capability to learn and use whatever the business runs on. • Solid English communication — both written and verbal — is non-negotiable. You will be communicating with US-based leadership, executives, and clients • Written: reports, SOPs, email correspondence, and internal documentation must be clear, concise, and professional at all times • Verbal: you must be comfortable speaking in team meetings, client calls, and leadership briefings — articulate, confident, and direct • You communicate with intention. You do not leave room for misinterpretation when it matters

🏖️ Benefits

• PTO and HMO after the 120-day probationary period