Appointment Setter, Patient Scheduling, Lead Coordination

🔥 19 minutes ago

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Respond to incoming leads through phone, email, text, and other communication channels • Schedule appointments and maintain organized lead follow-up workflows • Build rapport with leads and maintain professional communication • Prioritize rapid response times to maximize appointment conversion • Answer inquiries and provide accurate information to potential clients • Maintain timely and consistent communication with leads • Reach out to previous or inactive leads during downtime • Re-engage prospects and encourage renewed interest • Maintain accurate notes and updates within the CRM system • Manage leads and appointment activity within CRM platforms • Update lead records and communication notes accurately • Assist with general administrative tasks related to lead management

🎯 Requirements

• Strong verbal and written English communication skills • Clear speaking voice; minimal accent preferred for phone-based communication • Previous experience in appointment setting, lead generation, customer service, or sales support • Comfortable handling a high volume of calls and lead interactions • Strong interpersonal and relationship-building skills • Ability to respond quickly and professionally to inquiries • Organized and detail-oriented with strong follow-through • Self-motivated and able to work independently in a remote environment • Comfortable learning and adapting to new systems and workflows • Experience using Go High Level (GHL) CRM preferred • Familiarity with ACT or similar lead management platforms preferred • Background in appointment setting, inside sales, or lead nurturing environments preferred • Experience working in fast-paced, phone-heavy roles preferred • Must be proficient in speaking and writing English very clearly • Must have relevant work experience • Must submit an NBI clearance and/or Local Police Clearance background check before onboarding • Must be available for video meetings with camera on when needed • Reliable laptop or desktop computer • High-speed internet connection of at least 25 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional Performance-Based Incentives, including bonuses, incentives, or increased hours based on performance • Reliable laptop or desktop computer, high-speed internet, noise-canceling headset, webcam, and quiet professional workspace are specified as work resources/requirements rather than employee benefits