Healthcare Operations Coordinator – Medical & Aesthetics

🔥 3 minutes ago

🇵🇭 Philippines – Remote

💵 $12.5k - $14.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Oversee daily administrative operations across two U.S.-based healthcare practices • Coordinate workflows and provide operational oversight for approximately 10–15 staff members • Monitor staff schedules, responsibilities, and task completion • Communicate physician feedback, address operational concerns, and coordinate workflow improvements • Support staff training and ensure procedures are followed • Identify operational issues and follow up on outstanding tasks • Generate and review AthenaHealth reports • Review daily patient encounters and verify or enter physician-provided or physician-confirmed procedure codes • Identify incomplete encounter information and coordinate corrections with physicians • Monitor billing reports, accounts receivable, and claim denials; coordinate follow-ups with the external billing team • Coordinate with external credentialing partners • Support HEDIS-related healthcare quality activities with staff and the CIN coordinator • Coordinate staff scheduling, attendance monitoring, routine PTO approvals, and payroll preparation • Address staff concerns and escalate matters requiring executive approval • Communicate with vendors, monitor inventory, and prepare purchase orders • Handle patient concerns escalated by front-office staff • Provide operational updates and communicate unresolved issues to practice leadership

🎯 Requirements

• Minimum of 2–3 years of experience as a Medical Office Manager or in a healthcare management role involving practice operations, reporting, billing, and AR/AP management • At least 1 year of recent hands-on AthenaHealth experience involving reporting and encounter management • Experience overseeing healthcare staff, coordinating daily medical practice operations, and working closely with physicians • Understanding of healthcare administrative workflows, billing processes, and operational reporting • Strong organizational, problem-solving, leadership, and follow-up skills • Excellent written and verbal English communication skills • Proactive, detail-oriented, and able to work independently • Actual medical office or healthcare operations management experience required • Relevant work experience required • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment • Preferred: experience with internal medicine, primary care, preventive medicine, or longevity-focused practices • Preferred: experience across multiple healthcare practices or managing teams of 10–15 staff • Preferred: familiarity with medical billing reports, denial tracking, and external billing coordination • Preferred: exposure to HEDIS initiatives, healthcare quality metrics, or CIN-related reporting • Preferred: experience with vendor management, inventory tracking, staff scheduling, and payroll preparation

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based incentives, bonuses, or increased hours based on performance • Independent-contractor resources, training, and client-approved allowances

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