Home Care Virtual Assistant – Front Desk, Calls & Scheduling

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Handle inbound calls from patients, clients, caregivers, and employees • Make outbound calls, return calls, confirm schedules, contact available staff for replacement coverage, and communicate service updates • Maintain caregiver and nursing schedules • Address staff call-outs and coordinate last-minute replacements • Provide virtual front desk support, answer routine inquiries, take messages, route concerns, and escalate urgent matters • Keep patients, clients, and staff informed about scheduling changes • Follow up on unresolved concerns • Maintain accurate call notes, schedules, and records in the agency’s home care management system • Help minimize missed calls and coverage gaps within scheduled hours

🎯 Requirements

• Relevant experience in medical reception, healthcare front desk support, phone-based patient service, or home care scheduling • Experience handling inbound and outbound calls • Experience coordinating appointments or staff schedules and responding to last-minute changes • Excellent spoken and written English • Strong organization, attention to detail, and follow-through • Ability to manage calls and scheduling requests, work independently, and escalate concerns appropriately • Availability Monday–Friday, 8:00 AM–5:00 PM EST • Must submit an NBI Clearance and/or Local Police Clearance before onboarding • Must be available for video meetings with camera on when needed • Must speak and write English clearly and professionally • Must have relevant work experience • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives, bonuses, or increased hours based on performance

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