Medical Executive Assistant, Care Coordinator – Part-Time

🔥 36 minutes ago

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Serve as the primary point of contact for patients and guide them through the appropriate next steps in their care. • Schedule appointments and respond to patient and administrative inquiries. • Coordinate patient care and follow-up activities. • Process prescription refill requests. • Provide front desk and administrative support. • Monitor, upload, and document laboratory results in Healthie EMR. • Assist patients with laboratory-related questions and basic troubleshooting. • Perform laboratory insurance eligibility verification when needed. • After completing patient-facing responsibilities, assist with marketing initiatives and business operations when your primary responsibilities have been completed. • Provide general administrative support. • Support other operational tasks assigned by the practice. • Assist with social media content and management as needed.

🎯 Requirements

• At least 1 year of experience as a Medical Executive Assistant, Care Coordinator, or Medical Virtual Assistant supporting a US healthcare practice. • Comfortable handling patient-facing administrative responsibilities, including scheduling appointments and care coordination. • Atleast 1 year of experience with laboratory coordination or laboratory-related administrative responsibilities is preferred. • Proficiency in EMR documentation. Experience with Healthie EMR is a plus. • Experience performing insurance eligibility verification is preferred. • Functional, naturopathic, or integrative medicine experience is a plus. • Basic marketing, KPI reporting, or data tracking experience is a plus. • Experience with supplement or inventory management is an advantage. • Excellent verbal and written English communication skills with a professional, patient-centered approach. • Strong organizational, multitasking, and time management skills. • Detail-oriented, proactive, and able to work independently with minimal supervision. • Dependable and committed to building a long-term working relationship. • Passionate about delivering exceptional patient service with professionalism. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Computer: Reliable laptop or desktop computer. • Internet: Stable high-speed internet connection (minimum 25 Mbps). • Audio: Noise-canceling headset. • Video: Working webcam for virtual meetings. • Workspace: Quiet and professional work environment.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.