Medical Registration Specialist, Spine Surgery

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 9%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Accurately register patients and enter demographic and insurance information into the appropriate system • Review patient registration information for completeness and accuracy • Enter and maintain relevant documentation within the EMR/EHR • Upload documents and supporting records into patient charts • Process and organize provider referrals • Assist with insurance authorization-related documentation • Reference clinical notes and reports through the EHR/EMR when necessary • Ensure patient charts contain appropriate registration and insurance documentation • Maintain accurate, organized, and confidential electronic patient records • Handle patient-related inquiries and correspondence within the scope of the role • Verify patient insurance eligibility and benefits directly with insurance companies • Navigate insurance portals to obtain and confirm coverage information • Make outbound calls to insurance providers when portal information is unavailable or clarification is required • Verify eligibility, active coverage, benefits, deductibles, copays, coinsurance, and authorization requirements • Document insurance verification results accurately • Identify and resolve missing, conflicting, or incomplete insurance information • Communicate with insurance representatives regarding coverage and authorization requirements • Maintain records of insurance calls, portal findings, reference numbers, and follow-up requirements • Review and process incoming provider referrals • Confirm required referral and insurance information is complete • Assist with insurance authorization requirements related to patient registration • Coordinate documentation needed for insurance processing • Track outstanding insurance or referral requirements • Follow up with insurance companies to obtain necessary information • Ensure registration and insurance requirements are completed accurately and promptly

🎯 Requirements

• Previous experience with medical registration, insurance verification, eligibility and benefits verification, or a similar U.S. healthcare administrative function • Hands-on experience verifying insurance eligibility and benefits directly with U.S. insurance companies • Experience navigating insurance portals and retrieving patient coverage information • Experience making outbound calls to insurance companies • Strong understanding of U.S. health insurance terminology and processes • Knowledge of benefits, deductibles, copays, coinsurance, eligibility, and authorization requirements • Understanding of Workers’ Compensation and Medical Provider Networks (MPN) • Familiarity with provider referrals and insurance authorization workflows • Experience accurately entering patient demographics and insurance information • Experience uploading and maintaining documents within patient charts • Familiarity with EHR/EMR systems such as Athena, Epic, Cerner, or similar platforms • Ability to review and reference clinical notes and reports when required • Working knowledge of medical terminology • Strong attention to detail and commitment to accuracy • Strong organizational and documentation skills • Excellent professional phone and written communication skills • Ability to independently identify and resolve missing or conflicting information • Ability to manage confidential patient and insurance information appropriately • Strong understanding of and adherence to HIPAA requirements • Must speak and write English clearly and professionally • Must have relevant work experience • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory) • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection (minimum 25 Mbps) • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional bonuses, incentives, or increased hours based on performance

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