Medical Virtual Assistant – Billing, Reconciliation, Practice Operations

🔥 21 minutes ago

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Follow up on unpaid, denied, stuck, or missing primary and secondary insurance claims. • Investigate denial reasons, missing information, and processing barriers; resolve issues and support manual resubmissions. • Check and release claims according to workflow. • Complete and review weekly, bimonthly, and monthly billing reports. • Verify numbers, reconcile discrepancies, and repost reconciled information. • Maintain patient and administrative information in HelloNote. • Follow up on Plans of Care, signed documentation, insurance verification, and prior authorizations. • Monitor expired Plans of Care, authorizations, active cases, draft notes, and administrative items. • Handle and route inbound and outbound calls through the Virtual Marketing Mastery phone platform. • Communicate professionally with patients and escalate issues appropriately. • Track referrals, visits, cancellation rates, cash balance, growth, revenue, expenses, and profit. • Support weekly, bimonthly, and monthly operational reporting and administrative compliance. • Assist with onboarding therapists and student interns. • Organize employee files, documentation, policies, procedures, and HR compliance items. • Support day-to-day administrative and office management needs. • Assist with social media, marketing, or content creation tasks after demonstrating quality in core responsibilities.

🎯 Requirements

• Claims denial and medical billing management experience required, including unpaid, denied, stuck, or unresolved insurance claims. • Experience identifying denial reasons or missing information, resolving claim issues, supporting manual resubmissions, and handling primary and secondary insurance claims. • Billing reconciliation experience required. • Previous EMR/EHR experience required; willingness and ability to learn HelloNote quickly. • CRM experience required. • Authorization experience required, including insurance verification and prior authorization follow-up. • Healthcare administrative experience required. • Phone support experience required. • Clear and professional spoken and written English. • Relevant work experience. • Must provide an NBI Clearance and/or Local Police Clearance before onboarding. • Must attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection of at least 25 Mbps. • Noise-canceling headset. • Working webcam. • Quiet and professional work environment. • Plans of Care follow-up experience preferred. • OT/PT or therapy practice experience preferred but not required. • KPI/reporting experience preferred. • HR onboarding or practice operations experience preferred. • Social media, marketing, or basic content creation experience is a plus.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification. • Top 1% VA Performance Training: Proprietary training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • Reliable laptop or desktop computer, stable high-speed internet, noise-canceling headset, working webcam, and quiet professional workspace are required resources.