Medical Virtual Assistant – Podiatry Charting, Referrals

🔥 5 minutes ago

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 14%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Review transcriptions and clean up clinical notes for physician review • Finalize charts and prepare them for physician signature • Populate patient charts with referral details, test results, orders, and supporting documentation • Ensure chart sections are accurate, complete, and organized • Send orders after physician notes are completed, as needed • Process incoming referrals and update patient charts • Call referral patients to help schedule appointments • Track referral status and document patient information accurately • Coordinate scheduling updates based on referral needs and practice workflows • Review, sort, identify, and route incoming faxes • Track outstanding fax-related items and follow up • Make appointment confirmation calls and remind patients of appointment expectations • Inform patients about no-show fees and outstanding balances when applicable • Ask about insurance concerns and remind patients to bring insurance cards • Contact patients about ordered tests such as MRIs or EMGs and obtain testing details/results locations • Ask new foot-pain patients where they prefer imaging so X-ray orders can be sent ahead • Complete insurance eligibility checks and document concerns • Support outbound calls and administrative follow-up • Assist with additional clinical and administrative duties as the role expands

🎯 Requirements

• Medical Assistant or Clinical Administrative Experience required • Experience supporting clinical documentation, chart preparation, referrals, patient coordination, or medical office workflows • Chart Review & Clinical Documentation Experience required • Referral Processing Experience required • Fax Management Experience required • Outbound Patient Call Experience required • Insurance Eligibility Experience required • Podiatry experience highly preferred • Orthopedic, surgical, or specialty medical experience preferred • AdvancedMD experience preferred but not required; strong EMR/EHR experience may be considered • Vonage or similar phone-system experience is preferred but not required • Strong understanding of medical charting, clinical documentation, and patient record accuracy • Strong attention to detail and ability to identify missing or incomplete information • Professional and confident outbound patient-call skills • Organization, reliability, and ability to manage referrals, faxes, charts, and follow-up tasks • Ability to learn medical terminology and practice-specific workflows quickly • Ability to work across clinical and administrative responsibilities • Ability to work independently with minimal supervision • Strong retention mindset and interest in a long-term role • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available for video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off (paid time off is optional and only if offered by the client) • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional Performance-Based Incentives, bonuses, or increased hours based on performance

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