Healthcare Virtual Assistant – Mental Health Practice

Job not on LinkedIn

🕒 September 18

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 41%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ataraxis

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

📦 Logistics

📣 Marketing

🏥 Healthcare

Logistics • Marketing • Healthcare

Ataraxis is a recruiting and outsourcing firm that helps growing companies hire full-time, MBA-level virtual assistants and offshore talent from regions such as the Philippines, Latin America, South Africa, and East Africa. The company provides end-to-end hiring support—rigorous screening (200+ applicants/week, ~5% acceptance), customized onboarding, performance monitoring, secure VPN and payroll/compliance handling—and places dedicated remote staff in roles across customer service, technical support, marketing, sales, accounting, healthcare, and recruiting. Ataraxis emphasizes time-zone alignment, month-to-month engagements, and a SCALE framework to select, onboard, automate, leverage, and evaluate assistants so businesses can scale operations cost-effectively.

📋 Description

• Respond to patient calls, messages, and callback requests in a professional and compassionate manner • Schedule, reschedule, and coordinate appointments for multiple therapists/providers • Verify patient insurance eligibility, benefits, and coverage details • Process, review, and submit insurance claims through SimplePractice • Maintain accurate patient records and ensure information is updated appropriately • Monitor and manage administrative tasks within SimplePractice and other practice systems • Assist with patient intake, forms, and other front-office administrative processes • Coordinate with therapists, providers, and internal team members to support smooth daily operations • Handle routine patient communications while maintaining confidentiality and professionalism • Provide general administrative support to the mental health practice as needed

🎯 Requirements

• Previous US healthcare or mental/behavioral health experience is required • Hands-on experience using SimplePractice is required • Experience supporting a US-based healthcare, mental health, behavioral health, therapy, or private practice setting • Strong understanding of healthcare administrative workflows • Experience with appointment scheduling and patient communication • Familiarity with insurance verification and claims processing • Excellent written and verbal communication skills • Strong attention to detail and ability to handle confidential patient information • Comfortable working independently in a remote environment • Reliable internet connection, computer, headset, and webcam • Ability to work hours aligned with the client's US time zone

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