Virtual Assistant – Non Voice

🕒 September 8

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 31%

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Logo of Outsourcey

Outsourcey

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Prepare and manage customer quotes by gathering job information, reviewing requirements, coordinating with electricians where necessary, and ensuring quotes are accurate and sent promptly • Manage invoicing from completed jobs through invoice preparation, issuing, record keeping and follow-up of outstanding invoices • Manage administrative workflows including email management, customer enquiries, data entry, document organisation, job administration and internal coordination • Support the Director and electrical team by owning recurring administrative tasks and following up outstanding actions • Coordinate information between customers, electricians, suppliers, property managers and other stakeholders • Maintain accurate customer, job, quote and invoice records across relevant systems • Identify repetitive processes and implement AI tools, automations and workflow improvements • Review administrative processes and recommend improvements for quoting, invoicing, communication, scheduling, documentation and other workflows

🎯 Requirements

• Minimum 4 years of experience as a Senior Virtual Assistant, Executive Assistant, Operations Assistant or similar role • Preferably supporting an Australian trade, construction, property or service-based business • Experience with GoHighLevel CRM is essential • Proven experience with quoting, invoicing, administration and customer or job management processes • Strong attention to financial and operational accuracy • AI-native mindset with hands-on experience using AI tools and automation platforms • Excellent written and verbal English communication skills • Confidence communicating professionally with customers, contractors, suppliers and internal team members • Highly proactive, organised and self-directed • Ability to take ownership of tasks, anticipate the Director’s needs and identify opportunities to improve business operations

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO • Work closely with a team of industry leaders who have successfully scaled BPOs in the past • Career growth and development opportunities

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