Assistant Team Leader – Property Management

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Optimal

201 - 500 employees

🤝 B2B

📱 Media

B2B • Healthcare • Media

Optimal is your mission critical digital marketing partner. Our proprietary data, groundbreaking technology, and innovative performance marketing solutions deliver winning results for brands, campaigns, and causes. We provide comprehensive digital media solutions designed to capture attention, drive action, optimize campaigns, and boost ROI across various digital channels. With expertise in healthcare, consumer marketing, and political campaigns, Optimal effectively leverages audience data and analytics to meet the specific needs of diverse industries, ensuring measurable results with a focus on performance and purpose.

📋 Description

• Oversee daily team operations, ensuring tasks are completed accurately, efficiently, and on time • Review end-of-shift reports to track productivity, workload, and team coordination • Act as the main point of contact for team members, providing guidance and support when needed • Coach and mentor team members, including conducting regular check-ins and performance feedback • Lead onboarding and training of new hires, and support ongoing team development • Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities • Assist clients with system improvements, including implementing new tools or software features • Prepare and present team performance and productivity reports (weekly/monthly) • Help improve internal processes by updating SOPs, templates, and training materials • Ensure compliance with company policies, quality standards, and risk controls • Support basic people management functions such as performance evaluations and development planning • Escalate risks or issues to management when necessary

🎯 Requirements

• 3+ years of property management or real estate experience • Experience using tools like AppFolio, Buildium, Yardi, or Rent Manager • Background in tenant coordination, maintenance, and leasing support • 1–2 years of leadership or supervisory experience • Strong communication and client-facing skills • Proactive, organized, and detail-oriented • Comfortable working independently in a fast-paced environment

🏖️ Benefits

• 10 Paid Days Off (Approved same day or next day by HR) • 6 Paid Holidays (Based on Filipino Holidays) • HMO • Independent Work Environment

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