Team Leader – Property Management

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Optimal

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🏥 Healthcare

📱 Media

Marketing • Healthcare • Media

Optimal is your mission critical digital marketing partner. Our proprietary data, groundbreaking technology, and innovative performance marketing solutions deliver winning results for brands, campaigns, and causes. We provide comprehensive digital media solutions designed to capture attention, drive action, optimize campaigns, and boost ROI across various digital channels. With expertise in healthcare, consumer marketing, and political campaigns, Optimal effectively leverages audience data and analytics to meet the specific needs of diverse industries, ensuring measurable results with a focus on performance and purpose.

📋 Description

• Oversee the quality, efficiency, productivity, workload balance, and coordination of assigned property management tasks. • Review attendance logs, shift reports, and daily outputs for accuracy and productivity. • Act as the main point of contact for team members regarding work-related concerns and general support. • Mentor, guide, and review team members' work. • Lead onboarding and training of new hires and internal staff. • Provide ongoing departmental training and develop training materials, documentation, and internal forms. • Maintain regular internal meetings and prepare monthly productivity reports and other management reports. • Coordinate internal updates, write procedures, and develop templates to improve operational efficiency. • Make staffing recommendations, conduct performance evaluations, recommend promotions and salaries, manage performance, and execute terminations when necessary. • Ensure adherence to company policies, risk standards, and internal controls. • Contribute to developing and enhancing internal controls to mitigate operational risks. • Record internal training sessions and create team-specific training materials. • Support team engagement and guide the team toward internal KPIs and performance standards. • Perform other related duties assigned by management.

🎯 Requirements

• 3+ years of experience in real estate or property management. • Experience using property management platforms such as AppFolio, Buildium, Yardi, or RentManager. • Hands-on experience in tenant coordination, maintenance coordination, and leasing-related tasks. • 2+ years of leadership experience with responsibilities involving reporting to management. • Strong ownership and pride in work performance and its impact on company success. • Ability to work independently and make sound decisions with minimal supervision. • Excellent interpersonal and communication skills. • Proactive, detail-oriented, calm under pressure, empathetic, and a team player.

🏖️ Benefits

• 10 Paid Time Off • 6 Paid Holidays (Philippines) • HMO after 6 months • Weekday schedule, Monday-Friday • Shift: 8:00 AM - 5:00 PM EST