Senior Technical Account Manager

🔥 1 minute ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz is a leading cloud security company, providing a comprehensive security platform for safeguarding cloud environments. It offers a variety of solutions designed to protect cloud infrastructure from threats, including threat detection and response, security posture management, and vulnerability prioritization. Their cloud-native platform enables seamless integration across various cloud systems, offering agentless visibility and robust protection for modern cloud computing needs. Trusted by many Fortune 100 companies, Wiz is recognized for its innovative approach, offering a unified security model that integrates development and security operations for enhanced visibility and proactive threat management.

📋 Description

• Plan and execute strategies driving adoption and use of the Wiz platform for the largest customers • Provide guidance throughout customer onboarding and operationalization • Serve as the bridge between customers and Product Management, Sales, Engineering, and Support • Act as a trusted technical advisor during deployment, configuration, and operationalization of Wiz • Serve as primary technical contact, resolving technical questions and issues via email, Slack, and support tickets • Help customers develop measurable success plans aligned with security and compliance objectives • Project-manage Wiz adoption across business units • Track business-goal achievement and report progress to Wiz and customer stakeholders • Contribute to QBRs and executive briefings • Capture feature requests and adoption blockers, collaborating with Product and Engineering • Manage up to 10 strategic customers, identify expansion opportunities, document renewal risks, and secure renewals with Sales • Improve processes, assist with technical escalations, mentor team members, develop documentation, and participate in industry events

🎯 Requirements

• B.S. degree in Computer Science, Engineering, or a similar field, or equivalent practical experience • 8–12 years of experience in technical customer-facing roles supporting a cloud or cloud-security product • Expert understanding of cloud services and architecture of at least 2 cloud service providers (AWS, GCP, Azure, or OCI) • Practical experience deploying and operationalizing Docker and Kubernetes, including corresponding security considerations • Practical experience deploying and operationalizing CI/CD, Version Control Systems, and Infrastructure as Code, including security implications • Experience with Linux and Windows operating system security concepts and troubleshooting • Experience managing a book of business with 5+ complex enterprise or strategic customers • Applicants must have the legal right to work in Japan without visa sponsorship • Preferred: security certifications such as CISSP or CCSP • Preferred: advanced cloud service provider certifications • Preferred: familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases • Preferred: executive-level enterprise/strategic client relationship experience • Preferred: complex technical problem-solving ability • Preferred: CRM and log analysis tools • Preferred: ability to manage nebulous responsibilities and develop processes • Preferred: willingness to use Slack, email, and support tickets

🏖️ Benefits

• Equal opportunity employer • Personal data processed in accordance with Wiz's Privacy Policy