Operations Consultant

🔥 0 minutes ago

🌐 Romania, Costa Rica – Remote

🇷🇴 Romania – Remote 🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WNS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

⚖️ Legal

📦 Logistics

📣 Marketing

Legal • Logistics • Marketing

WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.

📋 Description

• Manage end-to-end EDI transactions supporting both B2B and B2G operations • Support onboarding and maintenance of government agencies and trading partners within the EDI ecosystem • Develop, configure, and maintain EDI mappings, translation rules, and integration workflows • Monitor EDI transaction processing, identify issues, troubleshoot errors, and implement corrective actions • Collaborate with business, IT, procurement, finance, and compliance teams to ensure seamless data exchange • Support integration between EDI platforms and enterprise applications, including SAP and other ERP systems • Conduct testing, validation, and deployment activities for new EDI integrations and enhancements • Ensure adherence to ANSI X12, EDIFACT, AS2, XML, and other industry-standard EDI protocols • Maintain documentation related to EDI processes, business rules, trading partner specifications, and support procedures • Participate in compliance reviews, audits, and data quality initiatives • Analyze transaction performance metrics and identify opportunities for process improvements and automation • Act as a key point of contact for EDI-related support, issue resolution, and partner communications • Provide guidance and training to business users on EDI processes, standards, and best practices

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Supply Chain Management, or a related discipline • Experience supporting EDI, B2B, or B2G integration environments • Strong understanding of EDI standards, including ANSI X12, EDIFACT, XML, and AS2 communication protocols • Experience with EDI mapping, translation tools, and integration platforms • Knowledge of SAP IDocs, ALE integration frameworks, or similar ERP integration technologies • Experience troubleshooting EDI transactions, data validation issues, and integration failures • Understanding of file transfer technologies including FTP, SFTP, and AS2 • Strong analytical, problem-solving, and root-cause analysis skills • Excellent verbal and written communication skills with the ability to engage technical and business stakeholders • Ability to work effectively in a fast-paced, cross-functional, and client-focused environment

🏖️ Benefits

• Employees can work remotely