
10,000+ employees
Founded 1996
⚖️ Legal
📦 Logistics
📣 Marketing
Legal • Logistics • Marketing
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
🔥 14 hours ago
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10,000+ employees
Founded 1996
⚖️ Legal
📦 Logistics
📣 Marketing
Legal • Logistics • Marketing
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
• Own the client procurement program, including delivery performance, client alignment, operational governance, and continuous improvement • Lead day-to-day procurement operations and manage client relationships • Ensure procurement services meet contractual expectations and contract compliance • Manage project queues and oversee program metrics • Partner with Team Leads to assign work, resolve operational issues, improve processes, and develop templates/job aids • Support rollout of procurement programs, change management, communication plans, and business process improvements • Lead delivery-team performance, quality, training, and capacity planning • Provide management input on team performance, recognition, and capability needs • Lead client operations discussions, strategic projects, and high-visibility procurement initiatives • Document client-specific processes, exceptions, and knowledge assets • Analyze data, recommend solutions, apply procurement best practices, and implement consistent processes across programs • Resolve escalations and support effective service delivery
• Master’s Degree in business or related field preferred (or equivalent work experience) • Professional certification in Procurement or Supply Chain from ISM, APICS, etc. preferred • 14+ years of work experience in operational, program management, and consulting capacity • Prior management experience of up to 10+ people on a project level • 5+ years’ experience in procurement process • Strong consultative knowledge of procurement, Source-to-Manage, sourcing methodology, RFX, eSourcing, change management, and communications • Ability to master client processes, systems, terminology, and requirements • Ability to analyze data, recommend solutions, and implement consistent processes across programs • Excellent written/verbal communication, project management, problem-solving, multitasking, and stakeholder management skills • Strong team leadership, business acumen, and program-level P&L understanding • Strong customer service orientation, issue resolution, relationship management, and decision-making in sensitive client situations
• Employees can work remotely
Apply Now🕒 August 31
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