Account & Relationship Management Executive – Key Account Manager

🕒 April 20

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Wolters Kluwer

10,000+ employees

Founded 1836

💸 Finance

☁️ SaaS

📋 Compliance

Finance • SaaS • Compliance

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Identify and develop new business opportunities for Core Products and Expert Solutions within assigned market. • Engage with clients to understand their needs and align them with the organization's offerings. • Prepare and deliver effective sales presentations and product demonstrations. • Negotiate product/service terms with moderate authority. • Maintain comprehensive records of customer interactions and sales metrics. • Follow up on leads and convert them into sales. • Manage customer accounts and ensure their satisfaction. • Collaborate with internal teams to address customer requirements and issues. • Assist in the preparation of sales forecasts and performance reports. • Participate in developing strategies to achieve sales targets.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 7+ years of account management, sales, and relationship management experience, preferably selling into large hospital/health systems. • Software sales experience

🏖️ Benefits

• Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave

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