Template Engineer – Output Management

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🕒 March 28

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workidentity GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

workidentity GmbH is a Hamburg-based consultancy specializing in HR services and recruitment, particularly within the Tech and IT sectors. They offer a range of services including personnel consulting, executive search, interim and freelance mandates, and recruiting-as-a-service. With a team of HR and recruiting experts, workidentity provides comprehensive support to both companies seeking qualified IT professionals and candidates looking for career development opportunities. Their personalized approach focuses on matching the best candidates with roles in various industries, with a strong emphasis on technology and digital environments. The company is known for its efficient recruitment processes and high level of candidate satisfaction.

📋 Description

• Technical implementation & further development • Development, maintenance and optimization of document templates and text modules in the output management system (kwsoft series M / Tonic) • Implementation of templates of varying complexity — from standard cases to specialized scenarios in the insurance domain • Collaboration with business units • Close coordination with internal departments and application management for the design and technical implementation of new templates • Maintenance and integration of placeholders, metadata and text modules — including operational support of the system during live operation • Testing, deployment & support • Execution of template tests including test case design, quality assurance and documentation • Deployment in staging and production environments • 2nd-level support in IT operations and coordination of 3rd-level support with software vendors and service providers • Documentation & operations • Creation and maintenance of technical runbooks and user manuals • Continuous technical optimization of the document creation process as well as systematic troubleshooting

🎯 Requirements

• Completed degree or vocational training in computer science, media informatics, technical documentation, communications or a related field • Professional experience in output management, template design or document management • Knowledge of output management systems such as M/TEXT, Tonic, Workbench or similar solutions • Good technical understanding of XML, metadata mapping and interfaces • Experience in rollout planning and test design for templates • Independent, structured and solution-oriented working style • Strong communication skills when liaising with IT, business units and external partners

🏖️ Benefits

• Hybrid working with a flexible working time model • Modern work environment in central locations (Hamburg, Berlin) • Individual development through internal and external training • Fair compensation including 13th salary, holiday pay, commuting allowance and additional benefits • Room for initiative in a growing, future-oriented insurance company • Team culture with flat hierarchies, collegial exchange and long-term prospects