Commercial Operations Specialist, RevOps

Job not on LinkedIn

🔥 6 minutes ago

🇮🇳 India – Remote

💵 ₹500k - ₹1.5M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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XO Health Inc.

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XO Health Inc. is a company that provides comprehensive, tech-enabled health benefit solutions specifically designed for the self-insured market. Their services cater to self-insured employers, brokers and consultants, and third-party administrators, aiming to unify the healthcare experience. XO Health offers a value-based provider network, member advocacy and care navigation, integrated medical and pharmacy plans, and employer stop-loss coverage. Their solutions are focused on balancing cost and quality, providing flexible and tailored healthcare solutions for employers.

📋 Description

• Own day-to-day administration and optimization of the GoHighLevel CRM. • Manage and improve CRM structure, fields, lifecycle stages, pipelines and workflows. • Maintain CRM data quality, accuracy and hygiene. • Build and maintain automated workflows, lead routing and notifications. • Troubleshoot CRM issues and help sales and marketing use the CRM effectively. • Identify automation and process-improvement opportunities. • Build, execute and/or oversee marketing campaigns within the platform. • Support email campaigns, lead nurturing, segmentation and campaign workflows. • Ensure leads are captured, tracked and routed correctly. • Report on campaign performance, lead generation and conversion. • Support lead generation and qualification, including prospect research and follow-up. • Improve pipeline quality, conversion and visibility with sales. • Identify sales-process gaps or bottlenecks and recommend improvements. • Own commercial reporting within the CRM. • Build and maintain live pipeline dashboards covering pipeline value, stages, opportunities, lead generation, conversion rates, sales activity, marketing performance and forecast revenue. • Support sales-process improvement, marketing operations, data and pipeline management, automation, commercial analytics, forecasting, sales and marketing alignment, documentation, systems integrations and ad hoc commercial analysis.

🎯 Requirements

• 3 to 5 years of experience in RevOps, sales operations, marketing operations, commercial operations, CRM or a closely related role. • Strong hands-on CRM experience (ideally GoHighLevel), across both CRM and marketing automation, not just CRM administration. • Practical experience building workflows, reports, dashboards and automations. • Regular, hands-on use of AI tools (e.g., Claude) in your day-to-day work, and curiosity about using them to work smarter. • Experience supporting sales and/or marketing teams. • Solid understanding of sales funnels, lead management and pipeline processes. • Comfortable working with data and translating it into useful commercial insight. • Strong organization skills and attention to detail. • Excellent communication skills with sales, marketing and leadership stakeholders. • Comfortable working independently and taking ownership. • Experience with the US healthcare ecosystem (employer benefits, health plans, brokers or TPAs) is nice to have. • Experience in a B2B, SaaS or technology environment is nice to have. • GoHighLevel certification is nice to have. • Experience running email or digital marketing campaigns is nice to have. • Experience with CRM integrations and other commercial tools is nice to have. • Basic understanding of forecasting and revenue analytics is nice to have. • Experience supporting a US-based or international commercial team is nice to have.

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